Procedure for User Registration and Download Electronic Billing

Dear Customer,

To facilitate the download of electronic bills, we send these instructions in order to register on our new website.

After billing, you will receive an email from " ClickFactura " with the subject " CONCLINA C.A been issued a new electronic voucher " as follows:

When open the mail, you will find attached document or invoice in PDF and XML format, additional link access billing platform.

To enter the platform, please follow these steps:

To change your password:

If you forget your password, please click “Forgot your password” and you will receive an email with the reminder.

If you want to change / register another email address

If you require any further information, please contact us. 1800hmetro (1800 463 876) option 2, a Customer Service Advisor will help you.